Reference

Legal terms for your India account

fixfixmatka puts its India legal terms, privacy choices, cookie settings and account checks in one place, so you know the rules before you open your account.

India legal accessUPI recordsPaytm receiptsPhonePe receiptsCookie controls
fixfixmatka Legal terms for your India account
CONTACT ROUTES

Contact us about legal concerns

Legal questions need a clear route, not a generic inbox. Use the contact path that matches your issue so we can find the account record, payment…

Legal email Write to [email protected] with your registered mobile number, the date of the issue and…
Account chat Use in-account chat when you can log in and need help finding a policy…
Document route If we ask for proof, send only the file named in our request and…
DATA CARE

How we manage legal data duties

Our legal work is tied to the records you create: account details, device sessions, cookie choices, support messages and payment receipts.

Account data

We collect the details needed to create and maintain your account, such as mobile number, login records and security events. We do not ask for extra files unless a legal or safety check requires them.

Cookie choices

Cookies help remember sessions, detect misuse and measure whether pages load properly. You can change browser settings, but some account actions may need session cookies so we can confirm it is really you.

Security checks

When a password reset, device change or withdrawal request looks unusual, we may pause the action and ask for confirmation. This protects account control while keeping the legal reason for the check narrow.

Retention periods

We keep records for as long as needed for account service, payment disputes, fraud prevention, tax or legal duties. When those reasons end, we delete or reduce data where practical.

Payment trail

UPI, Paytm and PhonePe receipts may be matched with account wallet entries, timestamps and support messages. This helps us resolve disputes and answer lawful requests without exposing payment data beyond the case.

Change requests

You can ask us to correct a spelling error, update contact details, explain a consent record or close access. We may need identity confirmation before making changes to protect the account.

Legal questions before you join

Before you open an account, read the answers below so you know how legal access, data rights, cookies, payments and account closure work. The answers are written for India and should be read with the full terms on this page. If your situation involves local rules, payment disputes or identity checks, contact us before taking action.

Your account is governed by our terms, privacy wording and any rules shown during account actions. Access and eligibility depend on local law and are available where local law permits, so your location can affect availability.

We may keep account details, login events, wallet entries, support chats, cookie choices and payment receipts. Each record is kept for account service, security, dispute handling or legal duties, not for unrelated sharing.

Yes. Send the request through legal email or in-account chat and state what needs correction. We may verify that the request comes from you before changing mobile number, name spelling or linked records.

Cookies record session status, consent choices and security signals. You can control many cookies in your browser, but disabling session cookies may block account actions because we need to confirm who is using the account.

We match payment receipts with wallet entries, timestamps and account identifiers. These records help answer disputes, charge questions and lawful requests, while access inside our team is limited to people handling the case.

You can request closure through legal email or chat. Some records may remain for legal, tax, security or dispute reasons, especially where payment trails or account-control events still need to be retained.

Email [email protected] with your registered mobile number, request type and dates involved. Do not include passwords. If documents are needed, we will state what to send and why.