Reference

Blackjack, Lucky Wheel and Wallet Terms

Blackjack, Lucky Wheel, Football Strike, UPI, Paytm and PhonePe all sit under one account rulebook, so you know what applies before you open your account.

India account termsUPI wallet rulesGame-session clausesSupport contact paths
fixfixmatka Blackjack, Lucky Wheel and Wallet Terms
CONTACT ROUTES

Ask us about any clause

Questions about Terms & Conditions are easier to resolve when you contact us through an account-linked route.

Chat about clauses Use chat from your signed-in account for clause questions on balance rules, game-session disputes…
Email the terms team Email support when you need to attach receipts, screenshots or written proof for a…
Account message trail For account changes linked to the terms, send a message from the signed-in area.
ACCOUNT CARE

How we manage account terms

Our Terms & Conditions rely on accurate account records, so we explain how we handle data connected with acceptance, cookies, security checks and retention.

Acceptance records

We record the time, device signal and account action linked to term acceptance. That record helps us show which version applied when you opened the account, used the wallet or raised a dispute.

Cookie settings

Cookies support login continuity, language choice and fraud checks mentioned in the terms. You can manage browser settings, but some account functions may need cookies to confirm that the same account is acting.

Security checks

The terms allow us to ask for checks when account access, withdrawal requests or unusual wallet movement need confirmation. We ask only through our listed contact paths, never through a password or UPI PIN request.

Retention periods

Wallet entries, acceptance logs and contact records are kept only as long as needed for legal duties, dispute handling and account administration. Retention periods may vary by record type and local requirement.

Correction requests

If your name, mobile number or account detail is wrong, contact us from the signed-in account and tell us what should change. We may ask for proof before changing records linked to the terms.

Contact trail

Clause questions are logged with date, route and reply so both sides can track what was answered. This helps when a later wallet check or game-session issue refers to the same term.

Terms and account questions

The questions below focus only on how the Terms & Conditions work for your account. They cover acceptance, local-law access, wallet records, cookies, security checks, changes to clauses and ways to contact us. Read them before you open your account, and come back when a payment or game-session clause needs a closer look.

Acceptance confirms that you understand the account rules before you use the wallet, join game sessions or contact support about a dispute. It also records which version applied at that time.

Yes. Access and eligibility depend on local law and are available where local law permits. If your location has a different rule, that local requirement may restrict or shape account access.

Wallet clauses allow us to match account entries with UPI, Paytm or PhonePe references. Keep transaction IDs safe, because they help us check credit timing, withdrawal requests and dispute records.

Yes. We may revise clauses when account flows, wallet checks, game rules or legal duties change. The current page shows the version that applies when you continue using your account.

Raise the issue through chat or email with the round ID, time and screenshot if available. The Terms & Conditions explain how session records are checked before we reply.

We may record acceptance time, account ID, device signals, cookie status and related wallet activity. These records support security checks, dispute handling and proof of the clause version you accepted.

Contact us from the signed-in account and state what detail needs correction. We may request proof before changing records, especially where the Terms & Conditions link that detail to wallet checks.